How to use, enjoy, and care for your AOVILA candle.

Each AOVILA candle is designed to bring fragrance, warmth, and a calm visual experience into your space. Natural crystals are included as part of the overall product experience, adding character and beauty to each piece.

This page answers the most common questions about candle care, crystal use, natural variations, storage, and everyday safety.

Before You Light

• Trim the wick to 1/4 in (6 mm) before lighting, unless otherwise noted on your product card or packaging.
• Place the candle on a stable, heat-resistant surface.
• Keep away from drafts, flammable objects, children, and pets.
• Make sure the wax surface is free of debris before each burn.

How to Burn

• Burn 2–5 hours at a time, unless otherwise noted on your product card or packaging.
• For the best experience, allow the surface wax to melt as evenly as possible during each burn.
• Avoid burning longer than needed once a full melt pool has formed.
• Extinguish the candle if the flame burns too close to the container.
• Let the container cool completely before touching or moving it.

About the Crystals

Our candles are designed for normal candle use. The crystals can remain in the candle during use and do not need to be removed before lighting.

For the best burn, keep the crystals slightly away from the wick during use. If a crystal shifts too close to the wick, it may affect the flame and burn performance.

The crystals are part of the overall candle experience. As with any candle, always keep the wax pool free of debris and extinguish the flame if it burns too close to the container.

Natural Variations

Because we use natural materials, each candle may show slight variations in crystal shape, crystal color, wax surface, or other natural material details.

Small surface changes may happen over time and do not affect normal use. These natural variations are part of what makes each candle unique.

If you notice small oil-like beads on the wax surface, this can be a normal characteristic of natural wax blends and does not affect fragrance performance or normal burning.

Storage

Store your candle in a cool, dry place away from direct sunlight and high heat. Proper storage can help preserve fragrance quality and reduce surface changes over time.

FAQs

What is an AOVILA candle?

An AOVILA candle is designed to bring together fragrance, candlelight, and natural crystal details as part of the overall product experience.

What kind of wax blend do you use?

Our candles are made with a blend of soy wax, coconut wax, and beeswax. As with other natural wax blends, slight surface variations may occur over time and do not affect normal use.

What clean standards do your candles follow?

Our candles are made without parabens or sulfates, are paraffin-free, and are made with phthalate-free fragrance.

Does the candle come with a recyclable paper box?

Yes. Our candle packaging includes a recyclable paper box.

What kind of wick do you use?

Our candles are made with a single cotton and paper wick.

How long does my candle burn?

Burn time is up to 62 hours, depending on usage conditions and burn habits. Please refer to your product card or packaging for product-specific details.

Do I need to remove the crystals before lighting?

No. The crystals can remain in the candle during use and do not need to be removed before lighting.

Is it safe for the crystals to remain in the candle during use?

Yes. The crystals are designed to remain in the candle during normal use.

Should I keep the crystals away from the wick during use?

For the best burn, keep the crystals slightly away from the wick during use. If a crystal shifts too close to the wick, it may affect the flame and burn performance.

Is it normal to see small changes on the wax surface?

Yes. Natural wax blends may sometimes show slight surface changes over time. This does not affect normal use.

Why does my candle “sweat” or show small oil-like beads on the wax surface?

Small oil-like beads can sometimes appear on natural wax blends. This is a normal surface characteristic and does not affect the candle’s fragrance performance or normal burning.

Why does each candle look slightly different?

Each candle may vary slightly because of its natural crystals, wax surface, and other natural material details. These small differences are normal and part of the product’s character.

Why should I trim the wick?

Trimming the wick helps support a cleaner, steadier burn and can help reduce excess smoke.

Why should I avoid drafts?

Drafts can affect the flame, reduce burn quality, and increase smoke or uneven melting.

Can the container get hot?

Yes. The container may become hot during use. Always let it cool completely before handling.

What should I do if the flame burns too close to the container?

Extinguish the candle and let it cool before using it again.

How should I store my candle?

Store your candle in a cool, dry place away from direct sunlight and high heat.

Where should I place my candle?

Always place it on a stable, heat-resistant surface, away from drafts, flammable objects, children, and pets.

What if I have more questions?

Please contact us at customerservice@aovila.com.